What our clients say
Rest Super has been using Future Forma (previously Campbell Scholtens) for over ten years. They have been surveying our tenants in all our directly owned office assets for that period. Rest has found the results of the surveys to be very beneficial in seeking to improve our service offering.
Both the ratings and specific comments have aided Rest in its decision-making process in managing its commercial assets. The team have a detailed knowledge of the commercial office market and we have always found them to be professional in their dealings with tenants and with Rest.
Portfolio Manager,
Property Investments
Rest Super
Brookfield Properties has been using Future Forma’s (previously Campbell Scholtens’) surveys since 2010 and it has become a corner stone tool that we use to assist us in measuring our tenant satisfaction, employee performance and the benchmarking of our management service delivery.
The team have a strong understanding of Property and Facilities management, tenant expectations and industry performance standards and they coordinate the survey process with professionalism and with minimal interruption to our tenants and employees alike. Their survey tool itself provides clear and precise outcomes and reports and makes it very easy to for us to benchmark our service delivery and tenant satisfaction both internally and against our ownership peer groups which in turn ensures we can target our focus on our areas of strength and the areas requiring improvement.
Head of Property & Facilities
Management / Operations
Brookfield Properties
Future Forma (then Campbell Scholtens) were appointed by EG to project manage the property and facilities management tender for a 250,000m2diversified portfolio in 2022. The tender process was professionally managed in terms of documentation, communication, consultation and feedback provided to unsuccessful tenderers.
The assessment of tender responses by an experienced and independent team enabled EG to deliver the most prudent outcome to all its stakeholders.
Joint Managing Director,
Chief Investment Officer